Crisis Services


911
Dial 9-1-1
 
If you need help immediately, calling 911 can help you reach the fire department, the police, or an ambulance. If you are not sure whether the situation is an emergency, it is best to call 911 and let the call-taker decide if you need emergency help. (Dial 9-1-1)

Police
(202) 727- 9099
non-emergency call
The Metropolitan Police Department (MPD) can help crime victims by giving them information about their rights and services that can help victims recover from their loss. MPD provides services to all victims of crime in the district. To find your local precinct, click here. If it is a non-emergency, call (202) 727-9099.

Fire
(202) 547-7777
 
Fire stations in the District are safe places for youth in crisis 24-hours a day. The Safe Place Hotline can be reached at (202) 547-7777. To find your local fire department, click here.

  • Sexual Assault Exams and Sexual Assault Advocates

    If you would like to reach an advocate or to access a medical forensic exam after a sexual assault, call the DC Victim Hotline at 1-844-4HELPDC (844-443-5732) to speak with an advocate or a forensic nurse 24 hours a day. The advocate can talk to you about your options and even accompany you to the Washington Hospital Center for the medical exam, 24/7/365. You may also go directly to the hospital at:

    MedStar Washington Hospital Center

    Emergency Department
    110 Irving St NW
    Washington, DC 20010

  • Rape Crisis Services

    For victims of rape, the DC Rape Crisis Center has a 24/7/365 crisis hotline at (202) 333-RAPE (7273) and offers therapeutic services in both English and Spanish. For more information on the DC Rape Crisis Center, visit their website here.

  • Child Abuse or Neglect

    To report child abuse or neglect, call DC Child and Family Services at their 24/7/365 hotline (202) 671-SAFE (7233). For children who are abused, neglected, or harmed, Children’s National Medical Center provides forensic exams for children under the age of 12. Safe Shores, the DC Child Advocacy Center, provides comprehensive and coordinated services for children and families affected by physical and sexual abuse.

    For more information on Safe Shores, visit their website here.

    For more information on DC’s Child and Family Services Agency, visit their website here.

  • Adult Protective Services

    Adult Protective Services can investigate reports of abuse, neglect, and exploitation of individuals aged 18 years or older. To report abuse call (202) 541- 3950 (24/7) or visit their website here. Visit the APS office at 64 New York Avenue, NE, 4th Floor, Washington, DC 20002 between the hours of 8:45 am to 4:45 pm.  Walk-ins are accepted.

  • Elder Abuse Hotline

    Legal Counsel for the Elderly provides free legal advice, assistance and referrals to all District of Columbia residents aged 60 years or older. The hotline telephone number is (202) 434-2120.

  • DC Crime Victims Hotline

    DC Crime Victims Hotline is a 24/7 support service providing information and free resources to survivors of crime. To contact the hotline, dial or text 1-844-443-5732 or use the online chat here.

  • DC Offender Notification for Victims

    If you would like notice about an offender’s court dates, jail status, probation status or changes to an existing protective order, you can register for alerts through VINELink. To sign up for alerts or receive more information visit their website here.

  • Protection (Stay Away) Orders

    If you would like a court order specifying that a person must stay away from you, places you visit, and your family, you may want a protection order. Protection orders can last for two weeks or up to a year.  The Domestic Violence Intake Center, open Monday – Friday between the hours of 8:30 am –  4:00 pm, can assist you in filing for a Protection Order if you go in person to one of two locations:

    Moultrie Courthouse, Room 4550

    500 Indiana Avenue NW
    Washington, DC  20001

    Anacostia Professional Building, Room 400

    2041 Martin Luther King Jr. Avenue SE
    Washington, DC  20020

  • Emergency Departments

    MedStar Washington Hospital Center
    110 Irving Street NW
    Washington, DC  20010
    (202) 877-7000

George Washington University Hospital
900 23rd Street NW
Washington, DC  20037
(202) 715-4000

Howard University Hospital
2041 Georgia Ave NW
Washington, DC  20059
(202) 865-6100

Georgetown University Hospital
3800 Reservoir Rd NW
Washington, DC  20007
(855) 633-0364

Sibley Memorial Hospital
5255 Loughboro Rd NW
Washington, DC  20016
(202) 537-4000

Washington, DC VA Medical Center
50 Irving Street NW
Washington, DC  20310
(202) 745-8000

Children’s National Hospital
111 Michigan Avenue NW
Washington, DC  20010
(202) 476-5000

  • Other Resources

For information on other non-profits that provide resources within the DC Metropolitan area, please visit DMV Resources at this website.